COVID-19/Coronavirus: Message To Our Customers

24 Mar 2020

Dear Transact Bank, N.A. Customers,

Our top priority at Transact Bank, the health and safety of our customers, staff, and the community at large. We want you to know that Transact Bank, N.A. is committed to being responsive to your banking and financial needs as the Coronavirus situation continues to evolve in Colorado and the United States.

Due to the presence of Coronavirus in Colorado and the United States, we strongly encourage you to use our free customer online banking portal for self-service banking and 24/7 account access to the greatest extent possible (you can access the customer online banking portal by clicking on this and logging in with your Transact Bank, N.A. user name and password). From our online banking portal, you can manage your accounts at Transact Bank, N.A., view account balances and activity, view and print copies of checks, view electronic copies of your bank statements, transfer funds between Transact Bank, N.A. accounts, place online stop payments, and more. We believe that your use of our customer online banking portal will likely be the safest and most convenient way for you to conduct your business with us while the Coronavirus is present in Colorado.

Enrolling for access to our customer online banking portal is easy and only takes a few minutes. If you have not already enrolled for access, you may enroll now by clicking on this . If you forgot your password to our customer online banking portal, click here to reset your password for your personal account or here for your business account.

We continue to monitor this rapidly developing situation and are here to assist our customers as needed. Should branch closures become necessary, we will immediately update the information on our website at As the health and safety of our customers, staff, and community is our foremost concern, we will provide updates on our website at in the event that our Denver Branch location at 700 17th Street, Suite 100 experiences any abnormal closures or adopts any temporarily changes its business hours of operation.

If you need help with your account or have any questions or concerns, please do not hesitate to call us at +1 (720) 214-0770.

For additional information about the COVID-19 Coronavirus in Colorado and the United States, please visit the webpages of Colorado Department of Public Health and the Environment at and the United States Center for Disease Control and Prevention at  

The entire team at Transact Bank, N.A. thanks you for your business and understanding.